Financial Services
Policies and Procedures - Financial Services
Policy 11.1 - Student Refunds
Student Tuition and Fees
During the first two weeks of classes each semester, tuition and fees (not room and board) are refundable except 10% of the charges. After the first two weeks, tuition and fees are not refundable. Students subjected to an administrative withdrawal for failure to comply with medical clearance requirements are not entitled to a refund with the exception of a pro rata refund of board charges (if applicable).
Charges are refundable by administrative action on a pro rata basis for the unexpired portion of the term in the following cases: death of the student, withdrawal for adequate medical reasons, death in the immediate family which necessitates withdrawal, dismissal or suspension, or if authorized by the Refund Committee.
If a situation arises in which the University considers that equity could be best served by cancelling a registraton, it will do so, and all charges will be refundable. However, no part of a fee is refundable if the service attached to that fee (such as registration) has already been rendered.
The Refund Committee will hear appeals from any student who wishes to be heard. It will have referred to it, by administrative action, any unusual requests for refunds which the regulations above do not appear to cover, or where there appear to be extenuating circumstances.
The Refund Committee normally will not grant a refund if a student withdraws for personal reasons, fails, or decides to go to another school. (Going to another campus of the University of North Carolina is the same as going to another school, since each campus is administered separately for financial purposes.)
In case of a major disaster, including a pandemic flu occurrence, UNC will follow UNC General Administration refunding guidelines and in the absence of such guidelines, UNCG Executive Staff decisions.