Financial Services
Policies and Procedures - Financial Services
Policy 11 - Cashier's Student Accounts
Student Account
A student account is established for each student at the time the student is admitted to the University. This account is used to record student charges and payments. Each student is responsible for the proper settlement of his/her student account.
Payment-Tuition And Fees
Tuition and fees for all University students are due and payable before or on registration day. Payments may be made by cash, money order, check, VISA, or MasterCard. The student's ID number should be shown on all payments.
Student Credit Policy
Students that receive awards through the UNCG Financial Aid Office from one or more of the following programs must pay the amount of their bill less the amount awarded for the financial aid. Any liability resulting from a reduction of financial aid becomes the student's responsibility payable upon notification of the adjustment of the award. Financial aid awards for purposes of the credit policy are as follows: Pell Grants, Stafford Student Loans, Federal Insured Student Loans, Institutional Loans, SEOG, Perkins Loans, College Workstudy, departmental employment, N.C. Veteran Scholarships, Vocational Rehabilitation, Disabled Veterans, Minority Presence Grants and Fellowships, Student Incentive Grants, University Scholarships, Fellowships, Assistantships and Grants.
Students wishing to utilize Veterans benefits under the credit policy must demonstrate financial need in compliance with normal financial aid standards. Credit requests under this provision must be submitted to the Financial Aid Office accompanied by a financial aid request form no later than ninety (90) days before the beginning of an academic term. Final approval is contingent upon the student's demonstration of need and a good credit history with the University.
Recipients of scholarships awarded by organizations outside the University in which direct payment is made to UNCG and notification is on file with the Student Aid Office may qualify under the credit policy.
Non-University Financial Aid
Approved payment plans with Academic Management Services will allow you to defer the amount approved for tuition and fees. You must pay the amount of the bill less the approved amount.
Outstanding Balances
Students with outstanding balances receive monthly statements. These balances must be paid prior to the end of the academic term. Students with outstanding balances at the end of an academic term are not allowed to register for a subsequent academic term or if graduating, receive a diploma. Students are subject to the collection policies of the University and the State of North Carolina if the outstanding balances remain unpaid.
Loan Repayments
Loan repayments for emergency loans are made at the Cashier's Office. Perkins and Institutional loan repayments are made to the University's billing agent, University Accounting Services, LLC (UAS). Inquiries regarding loans-due dates, balances, and other information are to be made by calling UAS at 1-800-999-6227.
Faculty-Staff Waivers
Faculty staff waivers must be turned into the Cashier's office for credit by the last date to add or drop a class with the university registrar. Waiver requests submitted after this date will not be processed.